PrintSoft Solutions for Telecoms and Utilities

Maximise the impact of your communications with the power and flexibility of PrintSoft

Sample Documents | Case Studies | Customer Quotes

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Benefits:

• Easy to understand summaries, consolidated accounts, and graphs.
• Customise messages depending on existing plan, usage, location, industry, or dwelling type.
• Turn Bills and Statements into effective marketing tools with personalized cross selling and up selling messages .
• Handle multiple data types and different billing systems.
• Create statements that combine different energy types or local, long distance, internet and wireless accounts into a single easy to read document.
• Personalise the format of your communication so that customers receive the information in the manner they prefer - mailed, faxed, emailed, sent by SMS, as XML or online.

PrintSoft enables you to create all types of documents from quotes, consolidated bills, direct marketing letters, brochures, offers and orders and then deliver them by mail or electronically.

Case Studies | Customer Quotes

Sample Document

Telecom Bill

Customer Quotes | Top of Page

PrintSoft Telecommunications and Utilities Case Studies

• BskyB uses PrintSoft’s PReS to produce bills and statement, various administration letters, debt collection documents, commission statements for dealers, and direct marketing and fulfilment material.
• City West Water prints their accounts and creates electronic versions in HTML from the one application.
• EnBW totally redesigned their invoices without having to change their legacy line mode data format.
• Energy Australia produces printed bills and XML data for an Electronic Bill Presentment and Payment option from PReS.
• A leading Australian energy supplier uses Post eLetter to electronically lodge debt collection letters directly to Australia Post from desktop PCs. No more printing, folding, inserting and mailing letters as this is all done by Post.
• Prague Electricity Company implemented a distributed printing and electronic archiving system. This includes storage of scanned documents and photographic documentation produced when technicians make a photo record of meter replacement or meter damage with digital cameras.
• The Autocall Telecoms application generates and prints data-driven Telephone Billing Statements. The output is then archived to a database where pages can be retrieved, viewed and reprinted on demand.
• Czech Telecom adds integrity verification to statement printing and links customer service to archiving in a nationwide integration – a complete closed loop print production process.
• South Africa Telkom prints customized, feature-rich statements in multiple languages.
• Telecel in Portugal implemented a global billing system with an online archive database to be utilised by the Customer Support Department.
• Telecom Italia distributes over 135 million invoices annually and required a system for creating over 10 million documents in 48 hours with invoicing in a Unix environment.
• Orange France commissioned a direct marketing campaign with a personalized proposal, customized mobile plan offer, personalized purchase order, different mobile telephones offered dependent on client’s usage history and a completely one-to-one sales letter.

Sample Document | Case Studies | Top of Page

Customer Quotes

"Using PReS, MailTec was able to implement a global billing solution for TELECEL, whilst allowing for future document changes as well as different printing technologies."
Rui Margato, Development & Production Manager, MailTec SA

“Thank you and congratulations to your team for an outstanding job. I would like to personally and professionally commend you as a company and as individuals for providing the product and support promised.”
John Puckeridge, Manager-Customer Transactions, Energy Australia

Sample Document | Case Studies | Customer Quotes | Top of Page

PrintSoft Product Benefits:

• Accelerated time to market - Able to adapt to market conditions and competition in real time with rapid ROI
• Ease of use - reduces production costs with its WYSIWYG design tool, PReS Designer, for document design by non-technical staff
• Flexibility – all document types, wide range of data inputs, all languages and writing systems, multiple printed and electronic outputs
• Power – back-end, optimised-for-printing, scripting environment to take over if the WYSIWYG reaches its limit, so that the most sophisticated documents can be produced
• Highest degree of personalization – for maximum response rates, greater customer intimacy, and growth through more effective sales and marketing
• Solution provider for complete document production systems including Hybrid Mail solutions
  With 15 years of experience and more than 5500 systems installed in 50 countries, PrintSoft provides its customers with unparalleled breadth and depth of expertise.

Worldwide, PrintSoft has 14 offices and highly trained specialist staff with unsurpassed experience in systems integration and document production systems. For any document system, PrintSoft can provide a customized solution tailored to your on-going needs that enables you to effectively communicate with your customers.

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