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Document Management Solutions

Document management systems are designed to help individuals, workgroups and large enterprises organise their documents for maximum value, efficiency and accessibility. 

Benefits can include:

  • Easier and quicker creation of attractive, eye-catching documents
  • The ability to create customized documents from pre-approved components and hence provide greater personalization while ensuring document integrity
  • Greater ease of search and retrieval
  • Better leverage of knowledge contained in documents
  • A simplified publication process
  • Improved ability to share documents
  • Better control of document appearance and life cycle
  • Superior customer service
  • Reduced storage needs due to fewer duplicated documents

A document handled in a business environment frequently goes through a life cycle that includes:

  • Creation
  • Review
  • Editing
  • Approval
  • Publication
  • Distribution
  • Long-term storage

Ideally, a document management system should control this entire life cycle. It should facilitate the creation and administration of users and user groups, together with authorisation and authentication of users to specific documents. It will keep track of large amounts of information, which can be stored in a secure file vault where its integrity is guaranteed and all changes to it are monitored, controlled and recorded. 

Document management systems can offer library services of check-out and check-in. When a user checks out a document, the system locks the document from other users' changes. When the document is checked back in, the document management system makes it available for others (with the appropriate authority) to revise. Along with check-in and check-out, the document management application tracks revisions in a multi-author/editor setting and so provides version control and a history of the document. 

Document management systems usually feature searching in repositories of documents both by external metadata (e.g. user who entered it, date of revision, version relationship) and by content (e.g. search on words contained within the document.) They may also be connected to or integrated with workflow systems.

Example:
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